Khaled Shawky El-Bagoury
Tel & Fax : +2 02- 38376637 Cairo
Mobile :+2
0105199433
E-mail : Kbagoury@
link.net
E-mail: khaled_bagoury@hotmail.com
Objective
Seeking a challenging position in multinational company, in order to gain more experience and
enhance my personal skills in the filed of Sales and/or Marketing.
EDUCATION:
· Bachelor of Arts, Tourism, High Inst. Of Tourism& Hotels,
Thanawia,
El Sheraton Hotels & Tourism
Grade: Excellent
· Lycee el Zamalek, Preparatory and primary years.
LANGUAGE:
Arabic :
Mother tongue.
English :
good
COMPUTER KNOWLEDGE:
q Win98
q Office 2000
q Internet Explorer
q Fidelio ( accounting program)
Personal Information:
· Date of Birth : 9 November 1976
·
Marital Status : Marred.
·
Mailing Address : 1208 al tahrir st 6 october
· Military status : Exempted.
· Nationality
: Egyptian
PREVIOUS TRAINING
·
Sheraton El Geziera (Kitchen-Business Center)
·
Hilton Borg El-Arab (Alex)(Oriental
Cashier)
·
El-Shoura-Group (Sales, Marketing-Research
&Advertising Materials
·
High motivated,
ambitious, dynamic, hard working, presentable and work with team spirit.
·
Excellent negotiation and interpersonal
skills.
· Good leadership and communication skills to deal with different levels of board and customers.
· Ability to work under pressure
Working Experience:
q NPC (mother company of NPC)
Step 2007
till date
Account manager SMS banking in
business development (department)
Feb 2006 till date
Senior Supervisor Site Selection
Responsibilities:
o
Responsible for Achieved sales target
for ATM machines
o
Evaluating the location in which the
machine will be installed
o Handling Accounts Complains for ATM Machines
o Following up with the maintenance department for the Accounts problem solving
o Achieving the clients Satisfaction and surveying on the machine performance
q NPC (mother company of NPC)
Sep 2005 till Jan 2006
Call Center Arab African Bank
Responsibilities:
o
Granting authorization to credit card
o
Handling complains concerning the POS
and ATM Machines
q National technology Group (NTG)
May 2005 till August 2005
Account Manager
Responsibilities:
o
Achieving sales target for the product
sold
o
Contacting clients for calls
o
Assuring the quality and time of delivery
for client
o After sales evaluation
q Egypt Soft commerce
Dec 2004 till May 2005
Presales Specialist
Responsibilities:
o
Achieving sales target for the product
sold
o
Contacting clients for calls
o
Preparing the elementary technical
requirement for the client need
o
Coordinating with the company for providing
the client with best solution for his needs
o
Assuring the quality and time of delivery
for client
o
After sales evaluation
· Citibank – Zamalek & MOHANDESSIN- Branch.
July 2002 to Nov 2004 Area
Sales coordinator.
q Responsible for Sales team calls schedule
q Assisting in achieving their target
q Team leading sales representatives of the area and ensuring
targets achievement
q Team leading sales representatives of the area and ensuring
targets achievement
Job duties & Responsibility:
·
Direct promoted financial product & services from Citibank to new
and existing Customer's and client's as: credit card , current A/c , personal loan , saving A/c And time deposit
; to Clarifying their need's.
·
Arranged in away to help customer's find out what they need through deliver High Quality Information and proactive
support service , which meet their Need and Enable the bank to achieve it's objective's.
·
Assisting with all new products’ promotional activities.
·
Handling, solving problem's and keep customer's feed-back is positive.
·
Report writing contacting that work need from day-to day to deal with all Level's And interact with all other department.
· MÖvenpick Cairo – Pyramids.
June 2001 –
Dec 2001 Front Desk Agent Cashier.
Jan 2002 – July
Corporate Acc Sales Manager
Hobbies:
Surfing the internet;
Listening to music; Reading; swimming and playing football.
Shooting
TRAINING Courses
Sales Techniques
Body Language
Computer Courses
Financial sales and Marketing training at consumer Finance Citibank
Certifications:
Online certification
VERITAS backup exec for Netware servers and windows serves
https://elearning2.biperf.com/veritas/jsp/ShowCertificate.htm?LearnerId=375383&AuBlockId=8703
https://elearning2.biperf.com/veritas/jsp/ShowCertificate.htm?LearnerId=375383&AuBlockId=8704
NetIQ business continuity management
Additional Information:
International Car License
& valid passport
N. B.: All original documents
are available upon request
